Fun and Perfect Patient Care– All You Need For A Great Practice

Dr. Chris Villanueva, actively practicing Dentist and founder of MB2 Dental, an innovative management network that allows dentists to be dentists- while support staff ensure that the patient receives the best care and service possible. MB2 Dental has expanded to over 80 affiliated dental office around the southern U.S. and Alaska, with over 1000 employees since 2007. Dr. Villanueva had a vision of tailored support systems that were intuitive and focused on patient care. He described MB2 as a fusion of worlds in a recent interview with Ideamensch, of joining an established practice where high-end technology and high traffic and starting a private practice where there is autonomy and ownership. They developed the software the practice uses from the ground up- and all the bumps in the road and frustration getting it off the ground has led to a set of intuitive reporting tools that assist in patient care and administration tasks. MB2’s team uses this data to assist practitioners with challenges they may face- to truly fulfill their needs and help them maintain autonomy in their practice.

Dr. Villanueva has experience as a dental associate at a large practice, his own practice, and now MB2 dental. Taking his personal experience and trusted team, they developed the systems and protocols used by MB2 to cater to the practitioner, and by extension, the patients. After the initial growing pains and bumps in the road, his team has developed a system that not only makes reporting patient information easy, but reduces mistakes and allows practitioners to focus on what they’re trained to do: dentistry. An inside joke with his team, they’ve named the system “JARVIS”, akin to “Jarvis” from the Iron Man Franchise. In his recent interview, if given the chance to start MB2 again, the only thing he would change is preparing to scale up and expand earlier. There are always growing pains when expanding, but Dr. Villanueva believes sticking with your core values will allow you to overcome any obstacle- whether it be patient care, expanding, or any number of issues. MB2 Dental’s culture is very new-aged and friendly, with a variety of blog posts featured on their site such as MB2’s Hurricane Relief Efforts and a feature on Lindsey Bunch, Ironman championship participant and MB2’s Director of Operations. In the recent interview mentioned above, Dr. Villanueva’s best recent purchase was on custom nerf guns to keep around the office- more evidence of the laid-back culture behind a great network of dentistry.

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